FREQUENTLY ASKED QUESTIONS
Can I change or cancel my order after it has been placed?
We aim to process and pack orders as quickly as possible. If you need to make any changes, please contact us at kazminaliliya7@gmail.com within one hour of placing your order, and we will do our best to assist you.
Can I get my order today?
Yes! For residents of Dubai, we offer a Same Day Delivery service. Simply place your order before 12:00 PM, and we will deliver it to your doorstep by the end of the day.
How do I choose the right size?
On each product page, you will find a link to our Size Guide.
We recommend checking the measurements in centimeters to ensure a perfect fit. If you are between two sizes, we suggest choosing the larger one or reaching out to us for a consultation.
Who can I contact if I have questions about my order?
Our support team is always happy to help! You can email us at kazminaliliya7@gmail.com or use the contact form available on our website.
Can I schedule a specific delivery time in Dubai?
Of course! We offer a flexible delivery schedule. You can choose any convenient date and time slot, and our courier service will coordinate with your preferences.
What is the shipping cost within the UAE?
Delivery within Dubai is 35 AED. Shipping to other Emirates (Abu Dhabi, Sharjah, etc.) is also 35 AED.
What if the item doesn't fit or I don't like it?
You can return or exchange items in accordance with our Return Policy.
Please ensure that the product is kept in its original condition, with all tags attached and no signs of wear.