Shipping policy

At Eyes on You, we are dedicated to providing a seamless and professional shipping experience. Our commitment is to deliver quality fashion to your doorstep with speed, security, and exceptional service every day of the week.

Order Processing and Confirmation

Once your order is placed, you will receive a confirmation email. When your order ships, we will send a second email with full tracking details.

UAE Shipping Options

We deliver to all Emirates: Dubai, Abu Dhabi, Al Ain, Sharjah, Ajman, Fujairah, Ras Al Khaimah, and Umm Al Quwain.

Dubai — Flexible Delivery

• Scheduled Delivery: Prefer a different time? You can choose any date and time slot that works best for you. Simply let us know your preferred schedule, and we will handle the rest.

• Cost: AED 35.

International Shipping

We are happy to deliver Eyes on You pieces worldwide.

• Shipping Rates and Timing: Delivery costs and estimated timeframes for international orders depend on the destination country and the selected courier service. Exact rates will be calculated at checkout.

• Customs, Duties and Taxes: Please note that international orders may be subject to local customs duties, import taxes, or brokerage fees. These charges are determined by your local customs authority and are the sole responsibility of the recipient. Eyes on You does not cover these costs.

Important Notes

• Non-refundable fees: Shipping fees are non-refundable.

• Refused Deliveries: If you refuse delivery of a shipment, you will be charged the original shipping fee plus the return cost. These will be deducted from any applicable refund or credit.

Delays: While we aim for timely delivery, unforeseen delays with our courier partners may occasionally occur. Please reach out to us at kazminaliliya7@gmail.com and we will assist you in tracking your parcel.