Privacy policy

At EYES ON YOU, we take your privacy seriously. This policy explains how we collect, use, and protect your personal information when you visit our website https://eyesonyoudubai.com.

1. Information We Collect

We collect information that you provide to us directly and information collected automatically:

  • Personal Details: Name, email, phone number, delivery address, and payment information when you place an order.

  • Technical Data: Your IP address, browser type, and how you interact with our website to improve your shopping experience.

  • Payment Security: We do not store your full card details. All transactions are processed through secure, certified payment partners.

2. How We Use Your Information

We use your data to:

  • Process and deliver your orders.

  • Provide customer support.

  • Send marketing updates (only if you opt-in).

  • Prevent fraud and ensure website security.

3. Cookies

Our website uses cookies to enhance your experience:

  • Essential Cookies: Required for the website to function (e.g., keeping items in your cart).

  • Analytics: To understand how visitors use our site.

  • Marketing: To show you relevant offers and ads. You can disable cookies in your browser settings, but some features of the site may stop working.

4. Sharing Your Information

We only share your data with trusted partners who help us operate:

  • Delivery couriers to ship your orders.

  • Payment processors to handle transactions.

  • Marketing platforms (if you are subscribed to our newsletter).

5. Your Rights

You have the right to:

  • Access the personal information we hold about you.

  • Request that we correct or delete your data.

  • Unsubscribe from marketing emails at any time by clicking the "Unsubscribe" link.

6. Security

We use industry-standard security measures (SSL encryption) to protect your data. However, please remember that no method of transmission over the internet is 100% secure.

7. Contact Us

If you have any questions about your privacy, please contact us at: Email: kazminaliliya7@gmail.com

Address: DIFC, Damac Park Tower, P2, Shop 14